Please read our FAQ before sending us a message. For faster resolution of any issue please email us at


  • What are the delivery charges for orders made through out store?

    We have a standard delivery charge for seed packets posted within Australia.

    Unlimited Packets – $6.00 (Regular Post), $9.00 Tracked Post or $14.00 (Express Post)

    Postage for bulk seed quantities will vary depending on the total weight of the order and details of delivery costs for bulk orders can be found at our Shipping Info page.

  • Do you take phone orders?

    No. We are an online only business and are not setup to take orders and payment over the phone.

  • Which payment methods are accepted in the Online Shop?

    We currently accept payment by all major Credit Cards, Paypal, Afterpay and Zip Pay.

    Direct Bank Transfer (EFT) is also available. If you select this option we will forward our banking details to you after you complete your order. We will not ship an order until payment has cleared into our bank account.

  • How long will delivery take?

    We generally post all orders within 1-2 Business Days. We send all items using Australia Post using either Standard Postage, Tracked Post or Express Postage.

    Australia Post quotes the following delivery times from Eltham 3095 (Melbourne)

    Standard Postage
    3-4 Business Days (Melbourne Metropolitan Area)
    4-5 Business Days (Capital Cities and Country Victoria)
    5+ Business Days (Most country areas outside Victoria)

    Express Postage
    1-2 Business Day (All capital cities apart from Darwin & Perth, Country Victoria)
    2-4 Business Days (Most country areas outside Victoria)

  • What exactly happens after ordering?

    When buying products online it’s always reassuring to know the status of your order. At Seeds of Plenty we will keep you informed of your order status and will aim to post your order as fast as possible.
    After Ordering
    After making an order and completing the payment process you will be sent an email confirming that your order has been received. This email includes a summary of your order, as well as a link to print your invoice. On occasion emails can be redirected by your email provider to the junk folder. So if you do not see the email in your Inbox please check your junk folder.
    On receipt of your order, it will be sent to our packing room where we print a packing list and/or an address label, we then pick your order.
    Once your order has been packed and is ready to be sent we will send you another email to confirm that your order is on the way. We then take your item to our local post office where we lodge our post. If your postage includes tracking we will forward the tracking details to after posting your order
    It’s then just a few short days until you are ready to start planting.

  • Do I receive an invoice for my order?

    A tax invoice is provided with your order confirmation email. If you have an account with us you can download and print your invoice from your account page.

  • Am I able to pick up my order?

    Unfortunately we do not offer a collection service at this time. Any orders placed with Seeds of Plenty are posted.

Order Issues

  • I received my order, but something was missing

    From time to time we may make mistakes whilst packing your order. If you receive an order and an item is missing or if an item is damaged please contact us and we will be able to resend the item.

    Please do not call. It is faster if you contact us via email at and quote your order number and state what the issue is. We generally reply within a couple of hours

  • My order has not arrived

    If you have purchased seeds with Regular Post or Free Shipping then your order will be sent Regular Post which does not include tracking.

    Whilst Australia Post quote delivery times of around 3-5 Business Days for most places. It is possible that an item has been delayed at some point and can take longer.

    We are able to replace lost orders, but we will not consider an untracked item as lost until it has been in the mail for 3 weeks. If your item has not arrived after 3 weeks please email us at with your order number and let us know that the seeds have not arrived. We will generally reply within a couple of hours.

  • I'm not happy with my order

    If for any reason you are not happy with your order we will always try to work with you to find a satisfactory resolution. Please contact us by email at with your order number and any issues. We will generally reply within a couple of hours.

Website Issues

  • Problems with Shopping Cart

    The contents of the Shopping Cart are held in Cookies on your browser.

    If you experience any issues with the cart such as the contents of your shopping cart disappearing or not totalling products correctly please do not call us as we will not be able to troubleshoot it over the phone.

    Our advise is always to try the following.

    If you know how, delete any site files and cookies in your browser that are associated with You will loose the contents of your cart but it should fix any issues you are having.

    If issues persist then we recommend that your try to make the purchase using an alternative browser or by using a different device.

    If you received an abandoned cart email from us. Your cart contents are not saved in the email. As above they are saved on your browser. So if you click the email links using a different device or browser you will not see the contents of your cart and you will need to start again with your order.

Product Info

  • Do you sell Genetically Modified Seeds?

    We do not sell any genetically modified seeds.

  • Are your seeds heirloom?

    Yes, many of our seeds are classified as heirlooms.

    The term “Heirloom” generally refers to a traditional variety of plant that is not associated with large scale agriculture. People often get this term confused with “Open Pollinated” which refers to plant varieties that when saved correctly should grow true to type.

    All heirlooms are open pollinated but not all open pollinated seeds are heirlooms. People continue to breed new varieties and we try to sell both older heirlooms and modern open pollinated varieties like our black tomatoes.

  • Are any of your seeds treated?

    Almost all of our seeds are untreated.

    Unfortunately due to quarantine requirements a small number of our seeds which can only be sourced from overseas are treated with anti fungal agents. We are always endeavouring to find local growers, but this is not always possible.

    If a variety has been treated this will be noted in the product description.